Q:Can I custom my own color? can you build a new silicone baby teething toys design for me?

A:Of course, you can choose the color you want. Just give us your color code; the new silicone baby teething toy design, you just send us the 3D design file, we can open the mold for you to produce.

Q: What service can I have?
A: We promised to provide each customer one-stop service from production to shipment to ensure the order is finished on time.

Q: Do you have a fast shipping for me?
A: Yes the orders are shipped by DHL ,UPS, Fedex, which normally takes about 5-7 work days to reach you.

Q: Do you product safe? any certificate?

A.:Yes, our products use food-grade silicone ,the raw materials have certificate .like FDA, LFGB, EN71 and so on.

Q: How much does is cost to ship to my country?
A: The freight depends on your quantity and your destination, We will help to calculate the exactly freight when you decided your order.

Q: I am a reseller, I would like to buy many pieces of your items, What's the wholesale price?
A: Thanks for your inquiry. Please tell us the quantity you want to order, So that we can give exact and best price for you. Email：sookie@auzensz.com, whatsAPP:+86 18688791260

Q: Can color be customized? Can I with my own logo on the product? Can I have my own design on the packaging?
A: Yes, of course, the color , the logo and the packaging , all of them can customized.

Q: Is it ok for me to visit your company and factory when I am in China?
A: Yes, if you are in China, please visit our factory at any time.

Q：How can I pay you?

After you confirm the order, we will send you PI for payment .alibaba ,T/T (bank account),Paypal, Western Union are the most usual ways we currenty used.

Q：Can we change the color of the product?

Yes, any colors do you want can be acceptable as long as you tell us the pantone color.

Q：How to place an order?

1. I will send you our catalog, you can send pictures to tell me the products and quantity you want, I will make an invoice for your confirmation

2. When you confirm that there is no problem with the invoice, I will make the payment link for you

3. After payment, we will arrange shipment and give you the tracking number

Q：Can I get samples first?

Yes, if you are interested in our products, we can provide you with a sample for free, you only need to pay the shipping fee，when you place a order , we can retrun your sample money .

 
About Package

Default packaging : OPP bag by free

PP box add 0.25usd/pcs , paper box add 0.25usd/pcs.

It can also be customized according to your requirements ,the price depends on your design .

About shipping time：

In stock sample : delivery time about 1 days .

Small order : delivery time about 3-7 work days

Big order : delivery time depends on the quantity you want

Q：What is your product Minimum order quantity ?(Minimum order quantity abbreviation MOQ)

A：MOQ 10pcs for each color

Q：If i want to customize my own color ,what is the MOQ ?

A：MOQ is 500pcs for each color

Q：If printing logo , what is the MOQ ?

A：MOW is 200pcs for each product .

Q：I have a new design and need to open a mold for custom production ,what is the MOQ

A：MOW is 5000pcs .

Q：if custom packaging , what is the MOQ ?

A：MOQ is 1000pcs .